Privacy
& Cookies

Who we are

Cannock Shopping Centre is owned by Hatfield Property Limited incorporated in the British Virgin Islands under IBC number 682818. Roger Philips and Edward Dry of GVA Grimley Limited acting as receivers.

Our Commitment to Privacy

The Site is operated Hatfield Property Limited (in liquidation) with GVA Grimley Limited acting as receivers.

This privacy policy (“Policy”) sets out what information Hatfield Property Limited (Roger Philips and Edward Dry of GVA Grimley Limited acting as receivers) collects from you, what we do with that information and with whom we share it.

We believe that the responsible use of personal information collected on our websites is critical to our business objectives and reputation. As part of our commitment to privacy, Hatfield Property Limited (Roger Philips and Edward Dry of GVA Grimley Limited acting as receivers) has adopted this Privacy Policy. The extent and type of information we receive from you on our external websites depends on the information you provide to us through our contact mailboxes and/or through any registration processes on our sites.

What sorts of information do we hold?

  • Information that you provide to us such as your name, telephone number, email address, and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media;
  • Information about any device you have used to access our Services (such as your device’s make and model, browser or IP address) and also how you use our Services. For example, we try to identify which of our apps you use and when and how you use them. If you use our websites, we try to identify when and how you use those websites too;
  • Our sites use “cookies” (i.e. small text files placed on your computer when you first visit the site). Most browsers now recognise when a cookie is offered and permit you to refuse or accept it. If you are not sure whether your browser has this capability, you should check with the software manufacturer, your company’s technology help desk or your Internet service provider. Cookies are primarily used to enhance your online experience and are not used to track the navigational habits of identified visitors, unless we obtain your permission to do so. If you visit our sites to read or download information, such as news stories or articles, much of the information we do collect is statistical only (e.g., the domain from which you access the Internet, the date and time you access our site, and the Internet address of the website from which you linked directly to our site) and not personally identifiable. We use this information about the number of visitors and their use of the sites in aggregate form to make our sites more useful and attractive to you.
  • Some of the cookies we use are provided by Google Analytics and these are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. These cookies collect information in an anonymous form, including numbers of visitors to the site, the pages visited and where visitors have come to the site from. An overview of privacy at Google can be seen at https://www.google.com/policies/privacy/

Use of Information

We only use your personally identifiable information to respond to your enquiries and to provide you with information you have requested about Cannock Shopping Centre Information derived from cookies and Google analytics is used purely for statistical analysis and does not identify individuals.

Sharing information

Enquiry form/emails  processed/directed by this site are redirected to our centre management team at our facilities management company Apleona HSG and media team at GVA to enable them to assist with your query. Your information will not be held by this website.

Right to stop or limit our processing of your data

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances. If you would like to exercise this right, please contact us as set out below.

Links to other websites

We sometimes provide you with links to other websites, but these websites are not under our control. Therefore we will not be liable to you for any issues arising in connection with their use of your information, the website content or the services offered to you by these websites. We advise you to consult the privacy policy and terms and conditions on each website.

Getting social

When using one of our websites you may be able to share information through social networks such as Facebook and Twitter. For example when you ‘like’, ‘share’ or review our Services. When doing this your personal information may be visible to the providers of those social networks and their other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared.

If you provide information to us via social media to claim a competition prize, this may be shared with our centre management team at Apleona HSG to enable you to collect your prize.

Contact us

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, please contact Stacey.Muir@gva.co.uk